Delivery Policy
Box Menswear orders are dispatched from our UK based warehouse. We have a team of highly trained and excellent staff who work their hardest to ensure your order is with you as quickly as humanly possible.
DHL Express Shipping - $49.99 (3 to 5 Working Days)
For those who can't wait to get their hands on their order and want it is as quickly as possible, the DHL Express Service has you covered. This lightning fast service guarantees your order to arrive within 3-5 working days, but on many occasions will arrive sooner. Whether you're in a hurry for some new sexy underwear or stocking up on swimwear for your holiday, the DHL Express Service has your back.
However, we have to note that on very rare occasions, an order may arrive a day or so late. This can be caused by issues such as inspection checks by customs, standard checks by government agencies on mail, or weather events.
We must stress that this slight delay is very uncommon, and most orders will arrive within the given time frame. Please don't worry too about any of those dreaded customs charges or duty taxes, as you will not be charged any on your purchase.
COVID19
Although we are still dispatching orders to arrive on time, there may be a delay on the couriers end. We are regularly liaising with couriers and monitoring the effects of the pandemic on postal services in your country, and updating this page accordingly. To ensure that your order is with you in time, we advise customers to select the DHL Express Service.
If you’ve already ordered and want to track your order, you can do this instantly using Facebook Messenger. CLICK HERE and you will be redirected to Messenger where you can see the latest update - https://m.me/boxmenswear?ref=track-package
COMBINED ORDERS;
On rare occasions, orders may be combined together on the online platform Box Menswear uses to produce shipping labels.
If a customer places consecutive order within a short span of time, any outstanding unprocessed orders on the system may be merged together into one shipment.
This is beneficial to the environment as it means less packaging is used, and ultimately less carbon emitted. Furthermore, high value orders (as a result of combined orders) may have their postal shipping service automatically upgraded, resulting in a quicker time frame.
As always, please email support@boxmenswear.com if you have any further questions.